Best Buy will sell you broken merchandise and then refuse to exchange it. I bought a television last week that was broken as soon as I turned it on. I have the receipt. They tell me they can’t determ… Full review by Davis Ripley Keller
Feb 12, 2023
I am deeply disappointed in the customer service i received on Feb 12th in the Best Buy. We were attempting to exchange a $500 hair dryer for a $600 hair dryer (oh Dyson), and the manager would not a… Full review by Hollyanne GoLightly
Aug 2, 2021
The worst service! I purchased a TV and media cabinet both of which were defective when delivered. I was then charged again to have the media cabinet & TV exchanged (after buying a larger TV & spendi… Full review by Sheila P. Coates
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