Someone always pays the bill for expertise. If it’s not you, it’s time to look at whose interests are really being served with free services.

Performance issues and behavioral incidents at work have surged. Employee experience platforms may offer a way to track the data that can prevent or resolve these incidents.

Meta’s choice to shutter its enterprise offering is one clue to the metaverse’s reception in workplaces, but Apple’s headset could offer a way forward.

The facts around the state of the modern workplace – and the people who comprise it -- are clear. So are the best practices ...

Logitech debuts MeetUp 2, an audio/video collaboration bar designed for huddle rooms and other smaller spaces.

Genesys debuts new AI-powered capabilities, startup Glue launches a generative AI-based comms platform, and Microsoft ...

Avaya unveiled multiple partnerships, integrations and product updates that further deliver on its promise to innovate without disrupting.

This expanded integration with RingCentral, along with others, gives Avaya customers full control over how they modernize communications.

Also, Zingtree launches CX solutions, EnGenius releases a video conferencing tool, and Calabrio Releases New Business Intelligence Tool.

The employee experience for hybrid and remote workers is not always going to be the most engaging or productive.