Global real-time payments systems continue to evolve rapidly. Here’s how the real-time landscape looks as we head towards the ...

To thrive in the digital world, the financial sector is redefining service assurance – and relying heavily on UC&C systems and services.

IR simplifies the complexity of managing modern communications, payments and infrastructure environments. Our solutions help you find and resolve performance issues in real-time to ensure your ...

In an ever-changing healthcare landscape, unified communications and collaboration (UC&C) play a crucial role in delivering excellent patient experience and quality care. This whitepaper explores UC&C ...

The new normal for banking, finance and insurance organizations is pushing them to rely more heavily on unified communications & collaboration (UC&C) systems and services. In the process, service ...

Contact centres are responsible for delivering best-in-class brand experiences in every interaction. Operating in a dynamic “live” mode, they handle a continuous stream of digital and voice ...

2017 has been a great year for IR; we've been building out our cloud platform, seen continued growth in monitoring and troubleshooting Skype for Business, Cisco and others. Our Call Recording ...

In today's dynamic work environment, employees are increasingly reliant on multiple unified communications and collaboration (UC&C) tools to stay connected and productive. However, this can create a ...

In today's dynamic work environment, employees are increasingly reliant on multiple unified communications and collaboration (UC&C) tools to stay connected and productive. However, this can create a ...

A complete guide to understanding, monitoring and fixing network jitter. The global adoption hybrid working has highlighted the importance of VoIP and video as primary communication solutions. With ...