The state will require businesses to include all mandatory fees in listed prices, making it harder for restaurants to impose service charges.

IHOP’s sales decline was driven by a combination of bad weather and the cessation of sales for three virtual brands developed by Nextbite — Thrilled Cheese, Super Mega Dilla and TenderFix — the ...

After seeing strong results from its initial pilot, the chain has expanded the channel to several more Arizona locations and expects to offer the function at most stores by the end of the year.

A third-party partner prepared Starbucks orders for delivery offsite between the hours of 5 p.m. and 5 a.m., and the coffee giant aims to make a $2 billion business out of this model over the next ...

The company is “in the process of conducting a live test” of an autonomous version of its voice AI product, months after revealing humans intervene 70% of the time it’s used.

The restaurant industry executive has been CEO at the Outback parent for five years. The board has begun a search for his successor.

Diner demand for specific snack items depends on their mood, time of day and ease of travel, experts said, opening up an array of traffic-boosting innovation opportunities for restaurants.

The salad chain is following up the successful rollout of protein plates last year with steak, which accounted for nearly one-fifth of dinner orders in a pilot.

The chain added upselling options to its kiosks and made the channel’s customization experience more similar to online ordering.

Carl Loredo, Wendy’s former global chief marketing officer, joins the pizza chain after U.S. sales slid 6% year over year last quarter.

Restaurant owners crave tools that provide better insights that they can use to connect with their customers, integrate with other solutions, and receive real-time information about the health of ...

From digital investments to incentivizing franchisees to bolster growth, Liz Williams laid out a path she expects will drive sales while decreasing costs.