Opinions expressed by Forbes Contributors are their own. Michael Goldstein is a journalist and playwright based in Los Angeles. It’s that time of year again when both students and airlines get ...
The J.D. Power 2024 North American Airlines Study is out. Delta and Southwest are the clear winners in this year's survey.
Delta Air Lines and Southwest Airlines received top marks in J.D. Power’s North American airlines customer satisfaction survey for 2024. The firm’s results, announced Wednesday, noted that ...
The study's results show that Delta is the top North American airline in overall customer satisfaction, while Southwest wins in economy service. Delta Air Lines leads the way for first, business and ...
Data analytics firm JD Power released its annual airline customer satisfaction study on Wednesday. Delta rated best first/business and premium economy cabins. Southwest won for best economy cabin.
Delta Air Lines and Southwest Airlines received top marks in J.D. Power’s North American airlines customer satisfaction survey for 2024. The firm’s results, announced Wednesday, noted that airlines ...
Delta Air Lines took top customer satisfaction honors in two service tiers—first/business and premium economy—while Southwest retained its top ranking for the economy/basic economy tier, according to ...