Delta Air Lines and Southwest Airlines are the highest-ranking carriers in North America for passenger satisfaction in 2024.
Customers who fly economy or basic economy are the most satisfied with Dallas, Texas-based Southwest Airlines, according to ...
Airlines were ranked on customer satisfaction, and Frontier was dead last. Plus, SFO begins flying a new airline and route to ...
After placing second behind JetBlue for the past two years, Delta Air Lines once again can claim bragging rights to topping J.D. Power’s North American Airline Satisfaction Study. The 2024 report, ...
But according to a new customer survey, some North American carriers do it better than others. The J.D. Power 2024 North America Airline Satisfaction Study, released Wednesday by the consumer data ...
Choosing the best airline is challenging; especially when trying to balance affordability, reliability, safety, and comfort.
Delta Air Lines has reclaimed its crown as passengers' No. 1 pick for first class seats, according to JD Power's 2024 airline ...
Flights and fares for Dallas, Texas-based Southwest Airlines started showing up in tech giant Alphabet’s popular online air ...
Consumer insights, data, and analytics company J.D. Power’s recent study claims “the power of people” – aka positive customer ...
Air Canada ranks below most other major North American airlines on customer satisfaction, with airfares a particular sore ...
With airline travel up more than 9% year over year, passengers are putting a premium on customer service, the survey says.
In a bold move that favors air travelers, Spirit Airlines has announced the elimination of their change and cancellation fees ...